PRIVACY POLICY | Timeless Aesthetics

Privacy Policy & Terms of Service

Effective Date: September 1, 2025

At Timeless with Coco, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our services.

1. Information We Collect
• Personal Information: name, date of birth, address, phone number, email.
• Health Information: relevant medical history, treatment records, and consultation notes necessary to provide safe and effective care.
• Payment Information: billing details for processing transactions.
• Website/Booking Data: information provided through online forms, booking systems, and inquiries.

2. How We Use Your Information
Your information is used to:
• Provide safe, personalized aesthetic treatments.
• Maintain accurate medical and treatment records.
• Process payments and manage appointments.
• Send reminders, updates, or promotions (with your consent).
• Comply with legal, medical, and regulatory requirements.

3. Information Sharing
We do not sell or trade your information. We may share data only:
• With authorized staff or providers for your care.
• With third-party vendors who support our business operations (e.g., booking platforms, payment processors).
• When required by law or regulation.

4. Data Protection
We take reasonable precautions (physical, electronic, and procedural) to protect your information against unauthorized access or disclosure.

5. HIPAA Compliance
Because we handle medical information, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your medical data is kept strictly confidential.

6. Your Rights
You have the right to:
• Access your records.
• Request corrections to your information.
• Withdraw consent for marketing communications.
• Ask about how your information is stored and used.

7. Updates
We may update this Privacy Policy periodically. Updates will be posted on our website.

Terms of Service - Timeless with Coco
These Terms of Service govern your use of Timeless with Coco’s medical aesthetics services, website, and booking system. By booking or receiving services, you agree to these terms.

1. Services

We provide medical aesthetic treatments (e.g., Botox, fillers, IV hydration, wellness services) performed by qualified professionals.
Results vary and are not guaranteed, as outcomes depend on individual factors.

2. Eligibility

You must be at least 18 years old to receive treatments.
You must provide accurate and complete medical history before services.
Certain treatments may not be suitable for individuals with specific medical conditions, and providers reserve the right to decline treatment for safety reasons.

3. Appointments & Cancellations

Appointments may be booked online or by phone.
A deposit may be required to reserve your appointment.
Cancellations or rescheduling must be made at least [Insert Hours] in advance to avoid forfeiture of deposit.

4. Payments

Payment is due at the time of service.
We accept [insert payment types].
All sales for medical aesthetic treatments are final. Refunds are not provided for completed services.

5. Risks & Consent

All aesthetic treatments carry risks (e.g., bruising, swelling, infection, allergic reaction).
By receiving treatment, you acknowledge that risks have been explained and you provide informed consent.

6. Limitation of Liability

Timeless with Coco and its providers are not liable for results that differ from client expectations or for complications arising from undisclosed medical history.
To the maximum extent permitted by law, our liability is limited to the cost of the service provided.

7. Website & Content

Content on our website/social media is for informational purposes only and is not a substitute for professional medical advice.
Unauthorized use, copying, or distribution of our content is prohibited.

8. Changes to Terms
We may update these Terms periodically. The latest version will always be available on our website.

Phone: 469-655-2408

Terms

Privacy Policy & Terms of Service

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